Engage · Smart retention

Your chains, made intelligent.

Keep the drag-and-drop chains your team already builds. Sellrise decides the timing, the offer and the channel per player - and a live queue surfaces retention offers in about six seconds, for a human to approve before they send.

Scenarios where it's used:Smart retention

Live queue

An offer in about six seconds.

The moment a signal fires, Sellrise surfaces the right offer for the right player. A human approves before anything sends - nothing goes out on autopilot.

  • Losing streak, cart-open, churn-rising signals
  • Suggested offer from your catalogue
  • Approve or review, per player

The decision it drives

Which player to catch right now, with which offer.

app.sellrise.ai/engage/queue
Live retention queue
live
8B14C0
losing streak · live
06sApprove
2A77F1
cart opened, no pay
Review
5E90D2
churn risk rising
Review
A human approves before any send.Demo data

Chain builder

The chain stays yours - the intelligence is new.

Your team keeps building chains the way it always has. Sellrise slots ML into the steps that matter: when to enter, how long to wait, and which offer to send.

  • ML timing on entry
  • Dynamic waits instead of fixed delays
  • A/B-tested bonus per player

The decision it drives

The right moment and offer, without hand-tuning delays.

app.sellrise.ai/engage/chains
1st → 2nd deposit
chain builder
1First deposit made
2Wait - dynamicML timing
3Email → offerML bonus
4No pay → escalate channel
The chain stays yours - timing and offer get smarter.Demo data

Channel cascade

Cheapest first. Escalate only if needed.

Email → auto-call → WhatsApp / Telegram / Viber / Imo → SMS.

$
Email
cheapest
$
Auto-call
$$
WhatsApp / Telegram / Viber / Imo
$$$
SMS
last resort

Every send is checked - channel available, permitted, right language, not in a quiet slot - before it fires. A holdout group stays dark, so you measure real uplift.

Four ML insertion points

Intelligence, exactly where it changes the outcome.

Timing of the ping

When to enter a player into a chain, from predicted time-to-second-deposit.

Dynamic wait times

Replace fixed delays with waits based on predicted behaviour.

Bonus recommendation

The offer most likely to work, A/B tested per player.

Chain warnings

An "!" flags a weak step in a manual chain, with the reason why.

Standard chains

The chains don't change - the offer and timing get smarter.

Welcome / onboarding1st → 2nd depositDeposit ladder 2→10Failed-deposit recoveryReactivation / winbackAnti-churnVIPCashback by tierReferral

See your retention flow, made intelligent.

A 30-minute walkthrough on your stack and your numbers - no slides, your data.